City Services

Everything the City delivers, from a cart at the curb to clean drinking water from Silver Lake. Find what you need.

Utilities & Infrastructure

Set out the cart. Pay the water bill. Report a pothole. Track snow operations.

Public Safety

Taxes & Payments

Pay property tax. Set up auto-pay. Order a tax certificate. Read your utility bill.

Bylaw Enforcement

Report a noise or property complaint. License a pet. Reach West Highlands Animal Services for animal control.

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Six shortcuts most people are after.

Looking for something else? Use the search bar at the top of the page.

Pay a bill Curbside waste schedule Property taxes Sign up for Silvermere Alert Report an issue Pet licences

In an emergency

Always call 9-1-1. Silvermere RCMP non-emergency: 250-555-0120. Wildfire reports in the West Highlands: 250-555-0199. Sign up for Silvermere Alert for City emergency notifications.

Didn’t find it? Call City Hall at 250-555-0100 and a real person picks up (Mon to Fri, 8:30 a.m. to 4:30 p.m.). Or file a request any time, first-touch response is typically 1 to 3 business days.