Support Hub
One door for everything. Find help by situation or life stage, calmly, and without knowing the official name for it.
If you're in crisis right now
Suicide crisis
9-8-8
Call or text. 24/7. Free.
Family violence / victim support
VictimLink BC
1-800-563-0808 · 24/7
Regional crisis line
Regional Crisis
1-888-353-2273 · 24/7
Life-safety emergency
9-1-1
Call from any phone.
Every line above and every page below is free, confidential, and designed for people exactly like you. You don’t need a referral, you don’t need to prove anything, and there’s no shame in calling. Many people have been here.
Find by what's happening
I need help with…
Pick whatever fits your situation. Each page has the first-call numbers at the top and the longer picture underneath.
Mental health & crisis
9-8-8, 310-MHSU, Silvermere MHSU centre, specialized supports.
OpenFamily violence & safety
VictimLink BC 24/7, safe homes, transition house, RCMP victim services.
OpenHousing & tenant support
BC RTB, Highlands Rent Bank, subsidized housing, shelter.
OpenFood, income & hardship
Food bank, EI, BC Employment & Assistance, utility payment plans.
OpenWarming & cooling centres
Extreme-weather safe spaces and overnight shelter.
OpenPet life events
Lost pets, adoption, wildlife, pet grief, animal safekeeping.
Open
Find by life stage
Resources for your season of life.
Specialized hubs built around the people they serve, each one is comprehensive, local, and written with the dignity the moment deserves.
New parents
Birth registration, benefits, child care, perinatal mental health.
OpenYouth (ages 12 to 24)
Programs, crisis lines, camps, Foundry BC, LGBTQ2S+ support.
OpenSeniors
Better at Home, home care, property tax deferment, elder abuse.
OpenVeterans & families
Legion Branch 412, VAC, OSI mental health, Last Post Fund.
OpenIndigenous residents
Territory acknowledgement, Hope for Wellness, IRS Crisis Line.
OpenNewcomers to Canada
WHLIP, WelcomeBC, language learning, settlement help.
Open
For families facing loss
End-of-life & bereavement support.
Lakeview Memorial Cemetery, Silvermere Hospice Society, local funeral homes, BC Vital Statistics, veteran support, and programs for families of modest means, all in one compassionate hub.
Open the bereavement hubIf someone has just died
Your first call is a funeral home. They handle death registration, disposition permit, and first certificates.
Silvermere Funeral Chapel: 250-555-0100
How this hub works
Designed so you can find help without knowing the right word for it.
The City of Silvermere doesn't run most of these programs directly, they're delivered by partners like the Silvermere & District Community Services Society (SDCSS), West Highlands Health, BC Housing, Service Canada, and many more.
What the City does is stitch them into one map so you don't have to know the difference between an “MHSU centre” and a “crisis line” before you can get help. Every hub linked from this page has:
- A compassionate welcome.
- First-call numbers at the very top (so you can stop reading and just pick up the phone).
- A step-by-step walkthrough of the most common journey.
- A long list of verified, local, and provincial resources, with the source for everything.
- A FAQ for the questions people actually ask.
Every phone number and program on the underlying pages has been verified. Where something might change, we say so.
Not what you were looking for?
Every hub linked from this page verifies its sources. Programs and eligibility change, confirm current details with each provider before relying on them.