City Departments
Phone and email for every City department, in one list. If your question doesn’t fit a department, the main switchboard at 250-555-0100 will route it.
Departments below cover everything the City does directly. For sports field bookings, indoor pool, and Community Complex programs, those go through RDWH Recreation at 250-555-0100, not the City. For after-hours water, sewer, or road emergencies, call Civic Works at 250-555-0140.
Administration
Supports Mayor and Council with advice and analysis, and carries their decisions into day-to-day operations.
Civic Works
Builds and looks after the city's roads, water, sewer, snow clearing, and waste collection.
Communications
Keeps residents informed about City services, projects, and events in plain language.
Corporate Services
Runs the legislative side of City Hall: council agendas, minutes, FOI requests, and corporate records.
Development Services
Guides how the city grows, planning, zoning, and building permits.
Engineering & Infrastructure
Brings the engineering know-how behind the city's infrastructure decisions.
Financial Services
Looks after the city's money, taxes, utility billing, and accounts.
Fire Department
First on scene for fires, rescues, crashes, and medical calls. Fire Hall: 200 Cedar Flats Road.
Human Resources
Recruitment, employee relations, and workplace safety. Current job postings are on the Careers page.
Information Technology
Keeps the city's technology running, hardware, software, connectivity, and security.